About Us
Why Choose Us
The staff at White Oak Cremation takes great pride in caring for our families, and has made a commitment to provide you with a beautiful, lasting tribute to your loved one. Honoring your loved one is our top priority, and part of that is assisting you deal with grief during this difficult time. Everyone’s needs are different, and for that reason, families can entrust their loved one’s wishes to our staff. We have a wide range of resources to support you not only today, but in the weeks and months to come.
Online Memorial
We can create a customized, online memorial for you to share with family and friends. The memorial includes the obituary and any photographs you wish to provide. It will serve as a place for visitors to post condolences, share memories, upload photos, and light candles in honor of your loved one.
Tribute Video
We can produce a personal tribute video that can be played at the service and online. Simply provide us with the photographs you want to include and we will transform them into a video celebration of your treasured memories. DVDs or digital files of the video are also available.
Ordering Flowers
We make it easy for friends and family to send flowers to your home or service to honor your loved one. We have partnered with local florists to offer the convenience of ordering directly from the obituary page of our website. You can also use this feature to select the flowers you would like at the service. This is a secure way to choose beautiful arrangements from the privacy and comfort of your home.
Sharing Service Details
We reduce the stress of contacting those who need the details of the service for your loved one. We post the dates and times of the service as part of the online memorial on our website. You can then either share the memorial on your Facebook or Twitter page or copy the details from the site into an email or text. Both options give you the peace of mind that you have provided the necessary information to those who need it.
A Year of Grief Support
Sign up for one year of weekly grief messages designed to provide strength and comfort during this challenging time.
Our Pledge to You
At White Oak Cremation, we are committed to upholding the highest standards of care with integrity and accountability. We provide transparent, compassionate service to every family during their time of need, ensuring each cremation follows our meticulous 10-step “Standards of Care.”
Our Standards of Cremation Care
- Your loved one is transferred promptly into our care, by a licensed New York State Funeral Director and immediately taken to our care facility.
- On arrival at our facility, a unique bar-code is created; this bar code is printed on a label sticker to be placed on the wrist tag. Locations within our facility will be scanned as well. Two scans take place: BODY and LOCATION. This data is instantly uploaded into our software. Our computer software will track, at all times, the location and movements of your loved on in our facility and to the Crematory.
- We promptly work to secure the physician’s or coroner’s signature on the death certificate, and we review the personal information on the certificate with you for accuracy before it is filed with the county Health Department.
- Once a valid cremation authorization is received from the person in charge (usually the next-of-kin) and a permit for cremation has been received from the county Health Department, we schedule the cremation.
- When our staff prepares the body for transfer to the crematory, identification is reviewed by our coding system and checked again by a licensed New York State Funeral Director.
- The deceased is placed into the cremation container, and identification carefully attached.
- After confirmation of identity by family member, Our New York State licensed staff transfers the deceased to the crematory. Upon transfer to the crematory, identification is again checked and signed-off. Date and time of transfer to the crematory are carefully recorded.
- An indestructible metal identification disk with a unique number is assigned to the deceased at the crematory. This disk is placed with the deceased in the cremation chamber, and remains with the cremated remains through cremation and final processing and is returned with the cremated remains.
- The cremated remains are placed into the urn or container of your choice, along with the metal identification disk (which is again checked) and an identification tag.
- Our staff receives the cremated remains from the crematory when they are ready, and we promptly ship the family or person in charge or can schedule a time for pickup at our facility.